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Hướng dẫn học ETS TOEIC Listening: Test 4 – Học Hay

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.


  1. What are the speakers discussing?

(A) An arrival time

(B) A seat assignment

(C) A ticket price

(D) A travel policy

  1. Where is the conversation taking place?

(A) In a parking garage

(B) At a car rental agency

(C) On a train

(D) In a baggage claim area

  1. What does the man say he will do?

(A) Show his identification card

(B) Gather his luggage

(C) Ask for a refund

(D) Speak with a supervisor


  1. What most likely is the woman‘s job?

(A) Lab technician

(B) Receptionist

(C) Pharmacist

(D) Doctor

  1. What does the woman want to change?

(A) The quantity of items in an order

(B) The location of a seminar

(C) The time of an appointment

(D) A payment schedule

  1. What will the man do next?

 (A) Update his calendar

(B) Submit his medical records

(C) Review an invoice

(D) Prepare an agenda


  1. Where do the speakers work?

(A) At a phone company

(B) At a retail store

(C) At a hotel

(D) At a theater

  1. What does the woman tell the man about?

(A) A new restaurant

(B) A music performance

(C) A group discount

(D) A maintenance request

  1. What will the man do after lunch?

(A) Listen to his phone messages

(B) Send a confirmation e-mail

(C) Return some tickets

(D) Go to the woman’s office


  1. What does the man ask the woman to do?

(A) Place an order

(B) Recommend a product

(C) Explain a feature

(D) Reduce a price

  1. What does the man say he will do with a video camera?

(A) Document his travels

(B) Use it for a class

(C) Record staff meetings

(D) Make a commercial

  1. What does the woman say about the

(A) It has a rechargeable battery.

(B) It has positive customer reviews.

(C) It is a new model.

(D) It is easy to use.


  1. Where do the speakers most likely work?

(A) At a medical clinic

(B) At a catering company

(C) At a convenience store

(D) At a manufacturing plant

  1. Why does the woman say,“This isn’t thefirst time this has happened”?

(A) She is frustrated with a vendor.

(B) She does not agree with an idea.

(C) She knows how to solve a problem.

(D) She wants the listener to be more cautious.

  1. What will the woman most likely do next?

(A) Check some equipment

(B) Speak with a manager

(C) Load a vehicle

(D) Go to a store


  1. What is Dorota’s field of study?

(A) Economics

(B) Marketing

(C) Chemistry

(D) Accounting

  1. What does the man want to review with Dorota?

(A) Payroll procedures

(B) Safety precautions

(C) Admission requirements

(D) A building directory

  1. Why has a training been postponed?

(A) A computer server is down.

(B) A facility has been closed.

(C) Some materials are missing.

(D) Transportation is unavailable.


  1. What problem does the woman mention?

(A) An invoice is incorrect.

(B) A window is broken.

(C) A job is incomplete.

(D) A water pipe is leaking.

  1. According to the man, what caused the probfem?

(A) Poor maintenance

(B) Weather conditions

(C) Low-quality products

 (D) Inexperienced workers

  1. What does the man say he will do right away?

(A) Send a warranty

(B) Contact a supervisor

(C) Pick up some supplies

(D) Adjust a schedule


  1. What type of business is the woman calling?
  2. A) A library

(B) A computer store

(C) A fitness center

(D) A magazine company

  1. What does the man suggest?

(A) Replacing a membership card

(B) Calling back later

(C) Purchasing an online subscription

(D) Updating contact information

  1. What does the woman ask about?

 (A) A discount

(B) A refund policy

(C) Overnight delivery

(D) Hours of operation


  1. What are the speakers discussing?

(A) A budget

(B) A client survey

(C) A new employee

(D) A presentation

  1. What type of company do the speakers work for?

(A) A financial—planning business

(B) An insurance company

(C) A marketing firm

(D) A law office

  1. What does the woman say should be emphasized?

(A) Creating innovative products

(B) Expanding the customer base

(C) Building an effective team

(D) Reducing expenses


  1. What is the woman preparing for?

(A) A training session

(B) A job interview

(C) A safety inspection

(D) A product review

  1. What does the man imply when he says, “I finished my project early”?

(A) He wants feedback on a task.

(B) He has time to offer assistance.

(C) He would like to leave for the day.

(D) He thinks he deserves a promotion.

  1. What will the man most likely do next?

(A) Postpone a meeting

(B) Follow up on a request

(C) Check a piece of equipment

(D) Review a policy



  1. What are the speakers concerned about?

(A) Finding a parking space

(E) Missing a flight

(C) Paying an additional charge

(D) Avoiding heavy traffic

  1. Look at the graphic. Which exit does the woman tell the man to take?

(A) Exit 10

(3) Exit 11

(C) Exit 12

(D) Exit 13

  1. What does the man say he hopes to do?

(A) Buy some food

(B) Pick up a map

(C) Make a phone call

(D) Purchase souvenirs



Seniors Hotel review


Location                            ****

Hotel facilities                    ****

Guest services                   **

Room appearance               **


  1. What does the woman say she is worried about/

(A) Exceeding a budget

(B) Hosting a conference

(C) Losing customers

(D) Passing an inspection

  1. Look at the graphic. Which category will be discussed in the next staff meeting?

(A) Location

(B) Hotel facilities

(C) Guest services

(D) Room appearance

  1. What does the man suggest doing?

(A) Buying new equipment

(B) Changing a reservation

(C) Providing a discount

(D) Hiring a consultant


  1. What industry do the speakers work in?

(A) Car repair

(B) Appliance sales

(C) Food manufacturing

 (D) Packaging design

  1. Look at the graphic. Which machine is being discussed?

(A) Machine 1

(B) Machine 2

(C) Machine 3

(D) Machine 4

  1. What does the woman say she will do next?

(A) Taste some samples

(B) Request some maintenance

(C) Print another report

(D) Check some specifications

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